Nothing makes us happier than chatting with anyone who wants to know more about our products and why we do what we do.
We have tried to answer your most common questions in our FAQs but if we haven't answered your question or you want to know more, please get in touch.
It's easiest and best to use the contact form but you can also always
Drop us a message
hi@kuroa.co
Favourite FAQs
Here are answers to our most common questions. For anything else, see our full FAQs, use the automated chat function or get in touch via our contact form. Any question answered. And normally within 24 hours.
Free returns within 100 days. We give you 100 nights to fall in love with our bedding, and providing it's not damaged, we will take it back if you are not 100% satisfied. We will exchange or refund any faulty products and also help you repair products as they age. See our full returns policy here.
Our core material is Tencel. Made from FSC certified wood fibres and is low carbon uses significantly less water than cotton production. It also has amazing properties to give you an amazing night’s sleep. We also use non-polyester thread, recycled wood buttons and recycled elastic in our fitted sheets. Find out more about our materials here.
For now, we are only delivering to UK addresses. However, we aim to change this soon for both European Union and Worldwide deliveries. If you live outside the UK, please sign up for our mailing list or drop us a line at hi@kuroa.co, and we will be able to let you know when you can order.
This is a personal choice, but you should be comfortable washing our 100% Tencel bedding less than standard cotton or polyester bedding. This is better for you, your bedding and the planet. Find out why here.
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